Privacy Policy for Solitaire Club

1. Introduction

This Privacy Policy explains how I.G.G.S. LTD (“I.G.G.S.”, “we”, “us” or “our”) collects, uses, stores and shares information when you use Solitaire Club (the “Game” or “Service”) through Android, Telegram Mini Apps or other supported platforms.

I.G.G.S. LTD, a company registered in Cyprus under registration number HE450517, is the data controller responsible for the processing described in this Privacy Policy. Its registered office is at 10 Prophiti Ilia, Zavos Aqua Park Resort Block H, Flat/Office 105, Mouttagiaka, 4531 Limassol, Cyprus.

This Privacy Policy applies specifically to Solitaire Club.

2. Information We Collect

The information we process depends on the platform and features you use.

Account and authentication information

When you access Solitaire Club through Telegram, we may receive information made available through Telegram Mini Apps, including:

• Telegram user identifier;
• username;
• display name;
• language setting;
• profile photo URL, where provided by Telegram;
• authentication and session information required to verify that the request originates from Telegram.

When you sign in through Google, we may receive:

• a unique Google Account identifier;
• email address;
• display name and profile image, where provided and permitted;
• authentication information required to verify your identity.

We do not receive or store your Google or Telegram password.

When accounts are linked across platforms, we associate the relevant platform identifiers with one internal Solitaire Club account. This allows progress, settings and Premium status to be shared between supported devices and platforms.

Profile and gameplay information

We may process:

• an internal account identifier;
• nickname and profile settings;
• selected language and game preferences;
• saved games and game progress;
• game results, completion times and statistics;
• Daily Challenge participation;
• leaderboard results;
• achievements and other progression information;
• advertising and Premium eligibility status.

Your nickname and leaderboard results may be visible to other Solitaire Club users.

Purchase and subscription information

When you purchase Premium through Google Play, Telegram or another supported platform, we may receive and process:

• the purchased product and subscription plan;
• purchase and acknowledgement status;
• subscription start and expiry times;
• renewal, cancellation, refund and revocation status;
• transaction or order references;
• protected purchase-token references required to verify and manage the subscription;
• the platform through which the purchase was made.

Payments are processed by the relevant platform. We do not receive or store your complete payment-card number, card security code or banking credentials.

Purchase information is used to verify transactions, prevent fraud and provide or revoke Premium benefits across linked Solitaire Club platforms.

Technical and usage information

When you use the Service, we and our infrastructure providers may process:

• IP address;
• device type;
• operating system;
• browser or application version;
• platform and language;
• session identifiers;
• request timestamps;
• diagnostic, security and error logs;
• information about interactions with the Game and its features.

The web and Telegram versions may use local storage, cookies or similar technologies where necessary to maintain sessions, remember settings, protect accounts and provide the Service.

Support communications

If you contact us, we may process your email address, the contents of your message and any information you choose to provide so that we can respond and resolve your request.

3. How We Use Information

We use information to:

• create, authenticate and protect user accounts;
• link supported platform identities to one Solitaire Club account;
• synchronize progress, saved games, settings and Premium status;
• provide gameplay, Daily Challenges, statistics and leaderboards;
• verify purchases and manage subscriptions;
• acknowledge Google Play purchases;
• process subscription renewals, cancellations, refunds and expirations;
• display advertising to non-Premium users;
• prevent fraud, abuse and unauthorized access;
• investigate errors and maintain the security and reliability of the Service;
• provide customer support;
• comply with legal, accounting and regulatory obligations;
• improve the functionality and performance of Solitaire Club.

Where applicable under data-protection law, we rely on:

• performance of our agreement with you when processing is necessary to provide the Service;
• our legitimate interests in operating, securing and improving the Service;
• your consent, where consent is required;
• compliance with our legal obligations.

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing performed before consent was withdrawn.

4. Advertising

Non-Premium versions of Solitaire Club may display advertisements.

Advertising providers used by the relevant version or platform of the Service, including AdsGram where applicable, may process technical information, platform identifiers and information about advertisement delivery and interaction for purposes such as:

• requesting and displaying advertisements;
• measuring advertisement performance;
• limiting repeated advertisements;
• detecting fraud and abuse.

The precise information processed depends on the platform, advertising provider and your consent choices. Third-party advertising providers process information under their own privacy policies.

We do not sell personal information.

5. Third-Party Services and Data Sharing

We may share limited information with service providers where necessary to operate Solitaire Club, including:

• Google, for Google Sign-In, Google Play Billing, subscription verification and real-time purchase notifications;
• Telegram, for Telegram Mini App authentication, platform functionality and Telegram payments;
• advertising providers used to serve, secure and measure advertisements;
• hosting, database, security and content-delivery providers used to operate the Service;
• professional advisers and public authorities where required by law or necessary to establish, exercise or defend legal claims.

We limit sharing to information reasonably necessary for the relevant purpose.

We may also disclose information:

• when required by applicable law, regulation or valid legal process;
• to protect the rights, security and integrity of I.G.G.S., our users or the public;
• in connection with a merger, acquisition, restructuring or transfer of business, subject to appropriate legal safeguards and notice where required.

6. International Data Transfers

Some service providers may process information outside Cyprus or the European Economic Area.

Where required, we use appropriate safeguards for international transfers, such as adequacy decisions, contractual protections or Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The applicable retention period depends on:

• whether your Solitaire Club account remains active;
• the type of information and the feature for which it is used;
• security, fraud-prevention and dispute-resolution requirements;
• applicable legal, tax, accounting and regulatory obligations.

Account, progress and gameplay information is generally retained while your account exists.

When a valid account-deletion request is completed, associated personal data is deleted or anonymized unless retention is required by law or necessary for security, fraud prevention, payment disputes or legal claims.

Purchase and transaction records may be retained for the period required by applicable accounting, tax, consumer-protection and fraud-prevention laws.

Security and diagnostic logs are retained for a limited period unless required for investigating abuse, security incidents or legal claims.

Residual copies may remain temporarily in protected backups until removed through normal backup-rotation procedures.

8. Security

We use reasonable technical and organizational measures designed to protect personal information, including:

• encrypted transmission using HTTPS;
• restricted access to production systems;
• protected authentication sessions;
• server-side verification of Google and Telegram authentication;
• server-side verification of purchases;
• secure handling of credentials and service-account keys;
• access controls, monitoring and fraud-prevention measures.

No electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your account and associated information;
• restrict or object to certain processing;
• receive certain information in a portable format;
• withdraw consent where processing is based on consent;
• lodge a complaint with an applicable data-protection authority.

Residents of the European Economic Area may lodge a complaint with their local supervisory authority or with the Office of the Commissioner for Personal Data Protection of Cyprus.

We may need to verify your identity before completing a request. We will respond within the period required by applicable law.

10. Account and Data Deletion

You may request deletion of your Solitaire Club account and associated personal information through the available account controls in the Game or through our external account-deletion page:

https://iggsltd.cy/account-deletion/solitaire-club/

Deleting Solitaire Club does not delete your Google or Telegram account.

Some transaction or security information may be retained where required by law or necessary for fraud prevention, payment disputes or legal claims. Any retained information will be limited to the required purpose and period.

11. Children’s Privacy

Solitaire Club is not specifically directed to children under the age of 13.

If applicable law requires parental consent for a minor to use the Service or for their information to be processed, the minor must use the Service only with the involvement and permission of a parent or legal guardian.

If we learn that personal information was collected from a child in violation of applicable law, we will take reasonable steps to delete it.

12. External Links and Third-Party Platforms

Solitaire Club may contain links to third-party websites or operate through third-party platforms. Their privacy practices are governed by their own policies.

We encourage users to review the privacy policies of Google, Google Play, Telegram and any advertising services available through the relevant platform.

13. Changes to This Privacy Policy

We may update this Privacy Policy when the Service, applicable laws or our data-processing practices change.

The current version and its effective date will be published on this page. Where required, we will provide additional notice of material changes through the Game or another appropriate channel.

14. Contact Us

For questions, privacy requests or complaints relating to Solitaire Club, contact:

Please include “Solitaire Club Privacy Request” in the subject line. Do not send passwords, complete payment-card details or Google Play purchase tokens by email.